CQC report Published this Month Sets Out Findings on NHS Complaints
"Complaints Matter" is a report published by the Care Quality Commission, following their review into complaints in healthcare. The review has found evidence of good practice, but highlights the need to ensure people know how…
On Wednesday 12th November 2014, Jennie Jones and Fiona Spinks of the Optical Consumer Complaints Service (OCCS) attended the 212th meeting of the General Optical Council
OCCS Meeting with Optical Professionals at National Optical Conference
Jennie Jones, Fiona Spinks and Richard Edwards of the OCCS are attending the National Optical Conference, today in Birmingham to meet with optical professionals.
Nockolds Appointed Chosen Providers of the OCCS by the GOC
Tuesday 1 April sees Nockolds commencing their tenure as the providers of the Optical Consumer Complaints Service (OCCS). Nockolds will provide a free mediation service to resolve complaints by consumers regarding the services or products…