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Moving Out of Lockdown: What to Expect
As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.
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December 5th 2023
Looking Towards the New Year: Top Tips to Keep Your Eyes Healthy
As we approach a new year, it's the perfect time to reflect on our health and wellness goals. One often overlooked aspect of our well-being is our eye health. To ensure you start the new…READ MORE -
December 5th 2023
ABDO OCCS Review 22-23
As a period of time that will likely be best remembered as a transitory phase that took the public from “social distancing” to the “cost-of-living crisis”, 2022-23 may well mark the beginning of what is…READ MORE -
November 3rd 2023
The Power of Mindfulness in Mediation: A Path to Mutual Benefit
Mediation is a process that offers individuals and parties an opportunity to resolve conflicts or disputes through open communication and negotiation. While the goal is often to reach a mutually beneficial outcome, the path to…READ MORE -
November 3rd 2023
Winter Eye Care: Protecting Your Vision in Cold Months
As the colder months of the year approach, it's essential to take extra care of your eyes to ensure they stay healthy and comfortable. Cold weather, common colds and drier air can all pose unique…READ MORE -
October 2nd 2023
The Power of an Apology
In the realms of conflict resolution, the potency of a genuine apology is often underestimated. Within mediation processes, especially in professional settings, recognizing the power an apology holds can be transformative for all parties involved.READ MORE -
October 2nd 2023
The Dangers of Decorative Contact Lenses at Halloween
Halloween is synonymous with costumes, makeup, and accessories that transform us into fantastical characters, allowing us to embody something (or someone) entirely different for a night. One such accessory that has grown in popularity over…READ MORE -
September 11th 2023
What to Consider if You Purchase Spectacles Online
Recent reports coming to the OCCS have shown an increase in complaints from those purchasing glasses online from unregistered suppliers on the Web. It is understood that this trend in consumers purchasing online can be…READ MORE -
September 11th 2023
National Eye Health Week (NEHW) - The Link between Mental Health and Eye Health
This month celebrates National Eye Health Week 2023 which looks at ways we can all improve our eye health. The organisers of National Eye Health Week (NEHW) are urging everyone in optics to get behind…READ MORE -
July 27th 2023
Complaint Focus: Goods & Services
Recently, the OCCS published our latest insights report which quantifies and reviews all of the work that has been carried out by the OCCS. The Annual Report explores the various complaint types and work that…READ MORE -
July 27th 2023
The Right to a Refund
With the cost of living crises affecting many across the country recent reports have been arriving at the OCCS in regards to refunds for spectacles. In today's blog, we outline your consumer rights into whether…READ MORE -
July 5th 2023
Mediation and the New Normal
In today’s article, we share our latest report “Mediation and the New Normal” which reflects on the past 12 months - 2022 - 2023. In the report, we detail and offer an overview of the…READ MORE -
July 4th 2023
Alcohol Awareness Week 2023
Alcohol Awareness Week runs from 3-9 July and is a UK-wide campaign that is organised by Alcohol Change UK which raises awareness about the potentially damaging effects of drinking too much. In this article, we…READ MORE