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Moving Out of Lockdown: What to Expect

As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.

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  • January 4th 2022

    How Dry January Can Benefit Your Eyesight

    In this blog, we look at an increasingly common new year's resolution and the benefits that it can have on your vision.
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  • December 29th 2021

    Tips on Communication when Wearing a Face Covering or Mask

    Face masks, whilst uncomfortable for some, can also limit the way in which we communicate. In today’s blog entry, we share our insights into how to communicate better when wearing a face covering.
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  • December 8th 2021

    Lessons from 2021

    2021 has been an interesting year for nearly all of us across the world. Following a year of lockdowns, coronavirus and a different way of life - 2021 seemed to promise a much needed return…
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  • December 3rd 2021

    Consumer Rights at Christmas

    With Christmas and the season of gift giving nearly upon us, we look at what are our consumer rights in regard to opticians as we focus on the important distinction within consumer rights law, that…
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  • November 2nd 2021

    What Can Mediation Achieve for You?

    Is mediation right for you? In our blog post we explore the remit of the OCCS and what to consider when deciding whether to engage with the OCCS and our mediation service.
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  • November 1st 2021

    The Importance of Regular Sight Tests for Children

    Monday 8 November 2021 heralds the start of Children’s Book Week which encourages a love of reading from a young age. BookTrust, which leads the campaign, is the UK’s largest children’s reading charity and is…
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  • October 4th 2021

    What Does an OCCS CET Session Look Like?

    At the OCCS, in addition to assisting both optical professionals and the general public with mediation, we also offer further training to optical professionals through our extensive Continual Educational Training programmes.
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  • September 7th 2021

    Not Just Refunds…

    The OCCS deals with a range of complaints that cover a wide spectrum of subjects. Often, the resolution between practice and client focuses on greater communication and understanding more so than a refund or financial…
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  • September 7th 2021

    National Eye Health Week 2021

    Taking place between 21-25 September, National Eye Health Week is an annual event which seeks to promote the importance of good eye health and the need for regular eye tests for all.
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  • August 3rd 2021

    What is the OCCS’ Mediation Process?

    As part of our new series of blogs, we offer insights and detail our procedures and processes when engaging in mediation with the OCCS.
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  • August 3rd 2021

    Masks and COVID-19 Measures After 19 July

    On 19 July, England witnessed the easing of many restrictions that have been in place across the United Kingdom for over a year that have impacted many areas of all our lives.
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  • July 19th 2021

    Mindfulness

    It comes as no surprise that the last 18 months have been extremely difficult. Across the world we have had to adapt to a new way of living because of the coronavirus pandemic which has…
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