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Moving Out of Lockdown: What to Expect

As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.

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  • April 8th 2021

    New Professional Training to Improve AMD Diagnosis Experience

    Macular Degeneration is a disease that affects over 1.5 million people of all ages living in Great Britain. Age-related macular degeneration (AMD) is the most common condition, generally affecting people over the age of 55…
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  • February 4th 2021

    Visiting Your Optician: What to Expect in a COVID-Safe Practice

    Visiting Your Optician: What to Expect in a COVID-Safe Practice Feb 04, 2021 The coronavirus pandemic continues to bring changes to our lives both personally and professionally.
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  • February 4th 2021

    The Impact of Increased Screen Time

    The coronavirus pandemic has changed many aspects of our daily lives. From socialising with friends and family to our working conditions, it seems that no part of our lives has been untouched.
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  • December 23rd 2020

    From Jennie Jones, OCCS

    For many this year, Christmas will be a time (whether we like it or not) for a well-earned rest after a tumultuous period in all our lives.
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  • December 16th 2020

    How to Keep Cool in the Face of a Complaint

    Without doubt, the last year has been difficult. As the world has changed so too have our daily lives, our responsibilities and our interactions both professionally and personally. 
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  • December 16th 2020

    Returns and Spectacles

    As England emerges from lockdown 2.0 and opticians continue to operate, we look at an issue that continues to be raised and may cause some confusion - returning spectacles to an optician and your consumer…
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  • November 23rd 2020

    Foggy and Wearing Specs

    The wearing of face masks across the UK and across the world has become the norm, supporting in the battle against COVID-19. 
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  • November 23rd 2020

    When to Raise a Complaint

    Raising a complaint is never an easy task and it can be a difficult decision to make. In our latest entry we offer guidance as to when to raise a complaint and detail the role…
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  • October 26th 2020

    Update on Charging for Eye Tests

    As our industry emerges from lockdown there has been an emerging trend of complaints that has certainly caught the attention of the team here at the OCCS. That of apparently compulsory charges being levied on…
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  • October 21st 2020

    World Diabetes Day 2020

    14 November marks World Diabetes Day 2020. The International Diabetes Federation (IDF), which organises the day, is an umbrella organisation of over 230 national diabetes associations in 170 countries and territories
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  • October 21st 2020

    Conflict Resolution Day 2020

    At the OCCS we specialise in helping both the general public and optical professionals to resolve their conflicts without the need for costly or slow litigation.
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  • September 17th 2020

    National Eye Health Week 2020

    National Eye Health Week 2020 takes place from 21-27 September. The annual awareness week aims to inspire and educate people on the importance of eye health.
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