News

Stay up to date with our latest news

image

Moving Out of Lockdown: What to Expect

As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.

READ MORE
  • June 24th 2021

    Face Coverings and Visiting Your Optician

    As the United Kingdom begins to move out of lockdown and businesses once again welcome people through their doors, we examine what our new normal is.
    READ MORE
  • June 16th 2021

    Managing the Expectations of Clients

    Central to how the OCCS operates is our belief that open communication and dialogue can not only help to resolve issues but can also help to avoid them.
    READ MORE
  • May 19th 2021

    Thank You to Everyone Who Attended Our Macular Spectacular Webinar

    Last month witnessed the OCCS partnering with both Optician Online Magazine and The Macular Society in a joint campaign to raise awareness of both the disease and how it is diagnosed.
    READ MORE
  • May 19th 2021

    World Hypertension Day: May 2021

    17 May 2021 marks World Hypertension Day and seeks to draw attention to what is known as the ‘silent killer’. The initiative, led by the World Hypertension League (WHL) (part of the International Society of…
    READ MORE
  • May 19th 2021

    The Remit of the OCCS

    At the OCCS we work with both the public and the profession to find a mutually beneficial outcome to complaints.
    READ MORE
  • April 8th 2021

    Right to Repair: What This Means for Opticians

    Recently the UK announced that a new law, ‘Right to Repair’ is set to come into force this summer. The new legislation will make manufacturers legally obliged to make spare parts for products available to…
    READ MORE
  • April 8th 2021

    Moving Out of Lockdown: What to Expect

    As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician. More so than a straight change to how things were, it is expected…
    READ MORE
  • April 8th 2021

    New Professional Training to Improve AMD Diagnosis Experience

    Macular Degeneration is a disease that affects over 1.5 million people of all ages living in Great Britain. Age-related macular degeneration (AMD) is the most common condition, generally affecting people over the age of 55…
    READ MORE
  • February 4th 2021

    Visiting Your Optician: What to Expect in a COVID-Safe Practice

    Visiting Your Optician: What to Expect in a COVID-Safe Practice Feb 04, 2021 The coronavirus pandemic continues to bring changes to our lives both personally and professionally.
    READ MORE
  • February 4th 2021

    The Impact of Increased Screen Time

    The coronavirus pandemic has changed many aspects of our daily lives. From socialising with friends and family to our working conditions, it seems that no part of our lives has been untouched.
    READ MORE
  • December 23rd 2020

    From Jennie Jones, OCCS

    For many this year, Christmas will be a time (whether we like it or not) for a well-earned rest after a tumultuous period in all our lives.
    READ MORE
  • December 16th 2020

    How to Keep Cool in the Face of a Complaint

    Without doubt, the last year has been difficult. As the world has changed so too have our daily lives, our responsibilities and our interactions both professionally and personally. 
    READ MORE