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Moving Out of Lockdown: What to Expect
As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.
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October 21st 2020
Conflict Resolution Day 2020
At the OCCS we specialise in helping both the general public and optical professionals to resolve their conflicts without the need for costly or slow litigation.READ MORE -
September 17th 2020
National Eye Health Week 2020
National Eye Health Week 2020 takes place from 21-27 September. The annual awareness week aims to inspire and educate people on the importance of eye health.READ MORE -
September 7th 2020
Know Your Numbers: The Link Between Blood Pressure and Eye Disease
Approximately one quarter of all adults worldwide have high blood pressure (according to GOV.UK).READ MORE -
August 19th 2020
Understanding a Complaint from the Perspective of a Practitioner When You are a Client
The OCCS is a free to use mediation service funded by the GOC that works with both the public and optical industry to provide impartial advice to resolve disputes through mediation.READ MORE -
August 19th 2020
Understanding a Complaint from the Perspective of a Client When You are a Professional
The OCCS is a free to use mediation service funded by the GOC that works with both the public and optical industry to provide impartial advice to resolve disputes through mediation.READ MORE -
July 15th 2020
Clinical Diagnosis Complaints 2019/20
A 40% year-on-year increase in complaints relating to concerns regarding misdiagnosis in this year’s annual report could, at first reading, give significant cause for concern.READ MORE -
July 15th 2020
Eye Examination Complaints 2019/20
A large year-on-year increase in complaints relating to eye examinations in this year’s annual report could, at first reading, give cause for concern.READ MORE -
June 11th 2020
Understanding the Challenges Faced by Your Optician in the Present Circumstances
The outbreak of coronavirus continues to cause concern and anxiety for many of us.READ MORE -
June 11th 2020
Why Open Communication is More Important than Ever
For the last two months the world has undergone unforeseen changes that have impacted many walks of life both economically and sociologically.READ MORE -
June 11th 2020
Moving into The Amber Period
During these unprecedented times it is important to understand the working practices that opticians across the country are currently experiencing. Going forward, as the government works towards Monday 15 June as a reopen date, both…READ MORE -
April 22nd 2020
FAQs during the Coronavirus (COVID-19)
During the Coronavirus pandemic optical practices are having to operate under very tight restrictions. In practical terms they are limited to offering emergency care only.READ MORE -
March 31st 2020
Contacting the OCCS
The OCCS, funded by the General Optical Council, is a telephone service that assists both members of the public and profession to resolve disputes through mediation to achieve a mutually beneficial outcome for both parties.READ MORE