January 25th 2019

OCCS Article in Optometry Today

“How the Complaint is Managed is Key”

Optical Consumer Complaints Service (OCCS) consultant, Richard Edwards, highlighted that many practitioners have unrealistic perceptions about what behaviour will result in regulatory sanction during his presentation at 100% Optical (12–14 January, ExCeL London).

June 10th 2025

Cataract Awareness Month & National Sunglasses Day

With National Sunglasses Day upon us (27 June 2025), the OCCS wish to share their top tips for the importance of "sunnies" to protect us.

June 9th 2025

Diabetes Awareness Week

This years’ focus of Diabetes Awareness Week is the health checks needs when you have diabetes - the OCCS look at the eye health checks required when diagnosed with Diabetes.

June 2nd 2025

Cataract Awareness Month: Raising Awareness of Cataracts the Leading Cause of Treatable Vision Loss

Cataracts are a clouding of the lens. They develop gradually, (in early stages there may not be noticeable changes in vision). Symptoms may include, but not limited to, blurry vision, sensitivity to light and halos.