October 23rd 2014

OCCS Meeting with Optical Professionals at National Optical Conference

Jennie Jones, Fiona Spinks and Richard Edwards of the OCCS are attending the National Optical Conference, today in Birmingham to meet with optical professionals. In addition to attending the conference presentations on the future of optics and the role of opticians as primary health care providers, the team are inviting practitioners to come and discuss the industry’s, and their own approach to consumer complaints. By engaging with optometrists and dispensing opticians, the service can share insight into complaints handling by practices and give advice on resolving complaints. The team are also happy to explain the mediation process used by the OCCS which in over 96% of complaints concluded has helped the consumer and practitioner to find an agreeable resolution.

If you are attending the NOC and would like to speak to OCCS, please visit us at stand 24 or contact Jennie at jennie.jones@opticalcomplaints.co.uk.

June 10th 2025

Cataract Awareness Month & National Sunglasses Day

With National Sunglasses Day upon us (27 June 2025), the OCCS wish to share their top tips for the importance of "sunnies" to protect us.

June 9th 2025

Diabetes Awareness Week

This years’ focus of Diabetes Awareness Week is the health checks needs when you have diabetes - the OCCS look at the eye health checks required when diagnosed with Diabetes.

June 2nd 2025

Cataract Awareness Month: Raising Awareness of Cataracts the Leading Cause of Treatable Vision Loss

Cataracts are a clouding of the lens. They develop gradually, (in early stages there may not be noticeable changes in vision). Symptoms may include, but not limited to, blurry vision, sensitivity to light and halos.