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Positive performance from OCCS says Optometry Today…
‘The Optical Consumer Complaints Service (OCCS) has posted positive results, resolving 98.4% of the complaints it has received to date, with high levels of user satisfaction. The findings of the service’s 2014–2016 activity were presented at a meeting of the General Optical Council (GOC) earlier this week (May 13), by head of the OCCS, Jennie Jones, and consultant, Richard Edwards.’
Read the full article here
