February 27th 2020

National Eye Health Week 2020 Dates Announced

Last month saw the confirmation of both the dates and theme for National Eye Health Week 2020. Taking place between 21st-27th September, the initiative, led by the organiser Eye Health UK, will focus on what patients can do to look after their eyes and prevent avoidable sight loss.

Last year’s campaign was supported by 3,000 organisations, including NHS England and the Department of Health and Social Care.

On the announcement, David Cartwright, chair of Eye Health UK, said: ‘We hope to encourage everyone with an interest in vision and eye health to come together this September to promote engaging eye health messages and create a public health campaign that has a positive and tangible impact on the nation’s eye health.’

A survey of 1,094 adults that took place in October 2019 revealed that one in four adults in the UK said they remembered seeing, hearing or reading about eye health during the awareness week demonstrating the success in raising awareness of the initiative. What’s more, the survey highlighted the actions taken by those who were aware of the campaign with 74% saying that they were encouraged to take better care of their eyes and acted by booking an eye examination (37%) or quitting smoking (7%).

For more information and to discover how you can participate in National Eye Health Week 2020 visit the Vision Matters website.

June 8th 2022

Complaints for Continuous Improvements

Whilst they may not seem remotely positive at first glance, complaints provide optical practices with valuable customer feedback.
June 6th 2022

Keeping Your Eyes Healthy In The Summer

In today’s blog we share 8 tips on keeping your eyes safe during this sunnier time of year.
May 26th 2022

What is Mediation and What Isn’t Mediation?

One of the biggest challenges that we face is awareness of our service and what mediation can do for those involved with a complaint. In today’s article, we examine what mediation is and isn’t.