May 31st 2023

Mytopia Guide

In today’s article we share the Mytopia Management Guide created by OT. It is estimated that 1 in 3 people in the UK suffer from Mytopia. Commonly referred to as “Short-sightedness” the condition can cause objects in the distance to appear blurred. Richard Edwards, Managing Director OPTOMiSE Consulting, appeared in OT’s Mytopia Management Guide amongst a host of other industry professionals in a detailed guide on how to manage Mytopia from a clinical perspective from diagnosis to the delivery of information.

Read the full guide here.

July 15th 2025

OCCS Summer Newsletter - Including the Latest Trends in Complaints

Welcome to the summer newsletter for the Optical Consumer Complaints Service (OCCS). Here we share the highlights from our 2024-25 annual report, plus the details of a case we mediated in which started with a…
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July 8th 2025

Fact Sheet - Optical Wear When Travelling

Getting ready for your summer holiday? The OCCS share some important facts about travelling with your optical wear.
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July 8th 2025

Meet the Team - Dawn Slocombe

Dawn joined the OCCS in August 2015 as a Resolution Manager following 31 years experience within the optical sector spanning from receptionist, optical advisor, assistant manager, manager, and regional manager’s assistant.
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