June 2nd 2014

“Impressed” & “Highly recommended”…Some of the Feedback on OCCS

Since 1 April 2014, the Optical Consumer Complaints Service has been requesting feedback from consumers and optical professional.

Jennie Jones heads the service and commented: “The aim is to mediate a quick and fair resolution and I am pleased to hear that those coming to the service are impressed and feel we have helped. I am proud to hear that those using the service are ‘very satisfied’ and appreciate our quick communication by email and phone“.

June 10th 2025

Cataract Awareness Month & National Sunglasses Day

With National Sunglasses Day upon us (27 June 2025), the OCCS wish to share their top tips for the importance of "sunnies" to protect us.

June 9th 2025

Diabetes Awareness Week

This years’ focus of Diabetes Awareness Week is the health checks needs when you have diabetes - the OCCS look at the eye health checks required when diagnosed with Diabetes.

June 2nd 2025

Cataract Awareness Month: Raising Awareness of Cataracts the Leading Cause of Treatable Vision Loss

Cataracts are a clouding of the lens. They develop gradually, (in early stages there may not be noticeable changes in vision). Symptoms may include, but not limited to, blurry vision, sensitivity to light and halos.