May 26th 2015

Richard Edwards Review New OCCS Service

“Like most people I was at best curious and at worst suspicious when, 12 months ago, the contract for OCCS was awarded to a law firm. Through a chance meeting – isn’t it always? – my curiosity led me to get involved in the work of OCCS and I have to say it has been a real pleasure to work with the team at Nockolds Solicitors.”

Read the full article on the FODO website here

August 18th 2025

Meet the Team - Louisa Coulson

Louisa joined the OCCS in September 2023 as the Mediation Services Apprentice. She works in mediation support helping both clients and practices with their initial enquiries and assisting them through the first stage of the…
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August 18th 2025

National Wellness Month - Healthy Habits for Good Eye Health

The OCCS share some good tips to take care of your eye health: Balance Diet A balanced diet rich in certain nutrients is vital for maintaining good eye health. Ensure to include vitamins A, C, and E,…
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July 15th 2025

OCCS Summer Newsletter - Including the Latest Trends in Complaints

Welcome to the summer newsletter for the Optical Consumer Complaints Service (OCCS). Here we share the highlights from our 2024-25 annual report, plus the details of a case we mediated in which started with a…
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