On Thursday 15th September, Jennie Jones and Richard Edwards of the OCCS have been invited by Which? to answer member queries in a day long phone in session. Which? members are able to call with any optical and consumer queries. The OCCS are jointly supporting this event with the College of Optometrists.
Jennie explains “We are really looking forward to speaking to Which? members and answering questions on consumer rights in optics and how they can raise concerns constructively with their optician, which will help resolve matters as quickly as possible.”
The OCCS is an independent and free mediation service for consumers (patients) of optical care and the professionals providing that care. The service is funded by the General Optical Council who regulate opticians, optometrists and dispensing opticians.