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Useful Links
Please find below a section of useful websites that will aid you with the complaint process and will provide you with further information.
- General Optical Council
- Trading Standards
- NHS Complaints Service
- Association of Optometrists
- Federation of (Ophthalmic and Dispensing) Opticians
- Federation of Manufacturing Opticians
- British Contact Lens Association
- Association of Contact Lens Manufacturers
- Association of British Dispensing Opticians (ABDO)
- SeeAbility – For eye care information for people with learning disabilities
- Parliamentary and Health Services Ombudsman
Corporate Customer Care Teams
Boots Opticians
T: 0345 070 8090
E: boots.customercare_team@boots.co.uk
W: http://www.boots.com/opticians/opticians-faqs
Specsavers
T: Call local store
Online form: http://www.specsavers.co.uk/news-and-information/customer-service/contact-us
W: http://www.specsavers.co.uk/news-and-information/customer-care
T: Call local store
Online form: http://www.specsavers.co.uk/news-and-information/customer-service/contact-us
W: http://www.specsavers.co.uk/news-and-information/customer-care
Vision Express (UK) Ltd
T: 0800 0382 177
E: customer.care@visionexpress.com
W: http://www.visionexpress.com/customer-services/contact-us/
Optical Express
T: 01236 795015
E: customerservices@opticalexpress.com
ASDA Opticians
T: 0800 479 8716
E: customerservices@opticians.asda.com
Tesco Opticians
T: 0345 601 3479
E: help@tescoopticians.com
W: http://www.tescoopticians.com/contact-us/
Scrivens
T: 0800 626 427
E: customercare@scrivens.com
W: http://scrivens.com/about-us/contact-us/
Outside Clinic
T: 0800 60 50 40
E: info@outsideclinic.com
W: http://outsideclinic.co.uk/contact-us/enquiries-feedback/
