Resources

Resources

Welcome to our Resources section that will provide you with the essential information and downloads to get you started with finding out more about our service and how we can help you with your complaint or query.

Simply select your area of interest from the set of links to the left or from the list below: 

The OCCS is proud to have supported 98% of consumers and practitioners contacting the service during 2014-15, to find a resolution to consumer complaints where emotion and stalemate have had a negative impact on all those involved. We look forward to continuing to help consumers and members of the optical professions to resolve complaints fairly and quickly. Our message is…if in doubt, just get in touch with us and we can help