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The remit of the OCCS is to deal with the contractual element of the supply of spectacles and contact lenses. To investigate a complaint it is necessary to obtain the Practitioner's observations and we need to send a copy of the letter received from the Patient and to obtain a copy of your records from the Practice.
Under data protection legislation, we must have your authority to keep your details and records on file. A Form of Authorisation for signature and return to us can be downloaded by clicking on an icon below.
Page 3 - The service to the public & opticians
Pages 7 & 8 - Annual accounts - extract
Page 2 - Independent Committee of Management
OCCS Introduction Leaflet