Complaint Form

Complaint Form

To make a complaint please complete our online complaint form.

Alternatively please download a copy of the complaint form and return it to us at your earliest convenience.
The OCCS is proud to have supported 98% of consumers and practitioners contacting the service during 2014-15, to find a resolution to consumer complaints where emotion and stalemate have had a negative impact on all those involved. We look forward to continuing to help consumers and members of the optical professions to resolve complaints fairly and quickly. Our message is…if in doubt, just get in touch with us and we can help